Usability Testing
Such an eye opening experience! I think that we all agreed that the usability gave us a much valued insight into how people use not only the sites that we have built but the internet in general.
The feedback that we got from the users proved to be very useful.
A large part of my time has been spent waiting for the videos to export from Silverback into .mov ready to upload to a video sharing site for all to see.
The Silverback application has proven to be an invaluable (though it sells for $49.95 ;-) ) & I would recommend it to anyone doing this kind of work; providing they have a Mac of course.
... more to come.
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Usability is like oxygen - you don't notice it until it's missing.
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